How is loose stone veneer installed? Do my crews need special training?+
Loose pieces are laid one by one over a solid, clean substrate using polymer-modified mortar or stone adhesive. Before fixing, crews dry-lay pieces from several crates together to blend the natural color, then set each piece, adjusting spacing and overlap to the design pattern — tight-fit random, grouted, or linear ashlar courses. Prefabricated L-shape corner pieces handle 90° turns without onsite miter cutting of split faces. Any experienced masonry crew can install it; every order ships with our installation guide.
How do I estimate the quantity — per ton or per square meter?+
Both methods are used, and we quote either way. Linear strip formats are usually estimated by coverage area in m² with a sorting/cutting allowance added; random fieldstone pieces are often quoted per ton because piece size and thickness vary by vein. Send us the wall area, target thickness and pattern — we calculate the tonnage and m², then confirm the 20GP or heavy-container loading plan with the quotation.
How do you keep natural stone color consistent across a whole project?+
Batch-Specific Vein Selection: every order is locked to a single quarry vein layer in our own quarry, and skilled workers hand-sort piece by piece. The result is ≥95% harmonious color transition within the batch — natural variation that reads as design intent, never as the patchwork wall you get from blended sources.
Can I order a Custom Color Mix with my own blend ratio?+
Yes. Give us the blend percentage of base and accent tones, or send a reference photo or physical sample. We match the mix from compatible vein layers, run the comparison in our lab within 3 days, and ship a 1:1 physical sample for approval before mass sorting begins.
Can I get samples before ordering, and how fast do they ship?+
Sample sets ship within 1-3 working days. For replacement or upgrade projects, send your physical sample: our factory lab completes vein-density comparison, cutting-tolerance and backing analysis within 3 days and returns a free 1:1 matching sample.
Can I specify thickness and the split-face character?+
Yes — thickness range and split-face morphology are standard project inputs. Specify them at the inquiry stage; we confirm feasibility against the target vein during DFM review. All pieces come from high-density mineral selection, so faces keep deep relief and edges stay clean at your specified thickness.
Will loose stone hold up in freeze-thaw climates like Canadian winters?+
The stone passes ASTM C666 freeze-thaw testing and is cycled from -30°C to +50°C without cracking or losing bond; it is also Class A fire rated per ASTM E84, UV stable and salt-spray resistant. In freeze-thaw zones we advise full mortar coverage with the correct adhesive and proper detailing — our team reviews your climate zone before quoting.
Are you a real factory, and how do you protect loose stone during ocean shipping?+
We own the quarry and factory in Yixian, Baoding, Hebei with 18+ years of export experience and 220+ containers a year — no trading-company layer. Loose stone ships in heavy-duty crates on fumigation-free plywood pallets with 4-6 steel straps, container airbags and steel-wire locking, loaded to the 26.5t heavy-container plan, with a loading inspection video pack sent before balance payment.